Thank you for shopping with FOOTFLEX SHOES LLC. We are committed to delivering your footwear quickly, safely, and affordably. Please read our shipping policy below for full details on how we handle deliveries.
1. Processing Time
- All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email.
- You will receive another notification when your order has shipped.
2. Shipping Rates and Delivery Estimates
We offer the following shipping options:
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping (U.S.) | 3–7 business days | Free on orders over $50, or $5 flat rate |
| Expedited Shipping (U.S.) | 1–3 business days | $15 flat rate |
| International Shipping | 7–14 business days | Calculated at checkout |
Note: Delivery times may vary depending on your location and external factors such as weather or carrier delays.
3. Order Tracking
Once your order has shipped, you will receive a tracking number via email. You can use this number to monitor your package’s journey on the carrier’s website.
4. Shipping Locations
- We currently ship to all 50 U.S. states and selected international destinations.
- We do not ship to P.O. Boxes or APO/FPO addresses at this time.
5. International Shipping
- Customs, duties, and taxes are not included in the shipping fee and are the responsibility of the customer.
- Delivery may be delayed due to customs processing.
6. Lost or Damaged Packages
If your order is lost or arrives damaged:
- Please contact us within 7 days of the expected delivery date.
- We will work with the carrier to locate the package or issue a replacement/refund.
7. Address Accuracy
Please ensure that all shipping information is accurate before placing your order. FOOTFLEX SHOES LLC is not responsible for delays or losses due to incorrect or incomplete shipping addresses.
8. Contact Us
For any shipping-related questions or concerns, please contact:
FOOTFLEX SHOES LLC
412 Oakridge Ave, Unit 32
Fayetteville, NC 28305
Email: [email protected]
Phone: 980-332-8318
Website: footflexshoes.com
